Business Analyst (Portfolio Management Technology)
It's an exciting time to be a member of the Fisher Investments Technology DepartmentWe're investing in the future of our firm's technology and are building our team to achieve global growthWe are looking for a Business Analyst to support our Technology Business Services teamIf you are looking for an opportunity to make a difference as we develop scalable and strategic solutions to support our global growth, we want to hear from you!The Opportunity:
The Business Analyst (Portfolio Management Technology) will perform daily health checks on Fisher's OMS platform - Charles River - to ensure the following:
System is up and running, daily data feeds are processed, system workflows remain operational and connectivity from Charles River to Brokers and Custodians are working (FIX, SWIFT)The Business Analyst will also step in to support the various business stakeholders in different aspects of the Order Management and Execution Management SystemYou will report to an Application Development Team Leader.
The Day-to-Day:
Troubleshoot any outages identified during health checksEngage vendors and our teams to resolve any issues identified Communicate Issues Identified:
Alert our users and other technology partners of any issuesDaily interaction with users:
Field issues reported by users throughout the day and perform necessary troubleshootingField training requests from usersFormulate and articulate ideal solutions in partnership with the stakeholders to gain operational efficiencies over timeTrack Production IssuesLog and diagnose production issues and track resolutions to followPeriodically communicate status or project plans to all partnersIdentify trends and take proactive steps to prevent incidentsCoordinate and plan for regular maintenance schedulesYour
Qualifications:
2
years of experience supporting Investment Management Order Management systems including system configuration & parameter maintenance, user interface configurations & permissioning18
months of experience performing start of day health checks on order management systems including FIX heartbeats, data loads, batch completions2
years of experience performing business analysis and troubleshooting of issues reported by users on Order management platforms such as Charles River18
months of experience with user communications to effectively notify users of planned or ad hoc downtimes, maintenance schedulesBachelor's degree (B.
A.
) in Computer Science, Management Information Systems or an equivalent fieldWhy Fisher Investments:
We work for a bigger purpose:
bettering the investment universeWe take great pride in our inclusive culture, our learning and development framework customized for every employee, and our Great Place to Work CertificationIt's the people that make the Fisher purpose possible, and we invest in them by offering exceptional benefits like:
100% paid medical, dental and vision premiums for you and your qualifying dependentsA 50% 401(k) match, up to the IRS maximum20 days of PTO , plus 10 paid holidays ( 17 days of PTO and 3 days of sick time for California employees)Family Support programs including 8 weeks Paid Primary Caregiver leave, adoption assistance and back-up child careFISHER INVESTMENTS IS AN EQUAL OPPORTUNITY EMPLOYER Recommended Skills Business Analysis Business Informatics Communication Execution Management Systems Human Computer Interaction Information Technology Estimated Salary: $20 to $28 per hour based on qualifications.
The Business Analyst (Portfolio Management Technology) will perform daily health checks on Fisher's OMS platform - Charles River - to ensure the following:
System is up and running, daily data feeds are processed, system workflows remain operational and connectivity from Charles River to Brokers and Custodians are working (FIX, SWIFT)The Business Analyst will also step in to support the various business stakeholders in different aspects of the Order Management and Execution Management SystemYou will report to an Application Development Team Leader.
The Day-to-Day:
Troubleshoot any outages identified during health checksEngage vendors and our teams to resolve any issues identified Communicate Issues Identified:
Alert our users and other technology partners of any issuesDaily interaction with users:
Field issues reported by users throughout the day and perform necessary troubleshootingField training requests from usersFormulate and articulate ideal solutions in partnership with the stakeholders to gain operational efficiencies over timeTrack Production IssuesLog and diagnose production issues and track resolutions to followPeriodically communicate status or project plans to all partnersIdentify trends and take proactive steps to prevent incidentsCoordinate and plan for regular maintenance schedulesYour
Qualifications:
2
years of experience supporting Investment Management Order Management systems including system configuration & parameter maintenance, user interface configurations & permissioning18
months of experience performing start of day health checks on order management systems including FIX heartbeats, data loads, batch completions2
years of experience performing business analysis and troubleshooting of issues reported by users on Order management platforms such as Charles River18
months of experience with user communications to effectively notify users of planned or ad hoc downtimes, maintenance schedulesBachelor's degree (B.
A.
) in Computer Science, Management Information Systems or an equivalent fieldWhy Fisher Investments:
We work for a bigger purpose:
bettering the investment universeWe take great pride in our inclusive culture, our learning and development framework customized for every employee, and our Great Place to Work CertificationIt's the people that make the Fisher purpose possible, and we invest in them by offering exceptional benefits like:
100% paid medical, dental and vision premiums for you and your qualifying dependentsA 50% 401(k) match, up to the IRS maximum20 days of PTO , plus 10 paid holidays ( 17 days of PTO and 3 days of sick time for California employees)Family Support programs including 8 weeks Paid Primary Caregiver leave, adoption assistance and back-up child careFISHER INVESTMENTS IS AN EQUAL OPPORTUNITY EMPLOYER Recommended Skills Business Analysis Business Informatics Communication Execution Management Systems Human Computer Interaction Information Technology Estimated Salary: $20 to $28 per hour based on qualifications.
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